Check Advance FAQs

Here are some answers to the most frequently asked questions regarding our Check Advance services. If you have additional questions, feel free to ask any of our customer service representatives at any of our store locations.

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Loan Terms and Conditions

No. State laws in both Tennessee and Virginia require a customer to pay off, in full, any outstanding Check Advances before contracting for any subsequent Check Advances.

State laws generally regulate the maximum advance amounts available. Within the allowed range, you qualify for a particular advance amount based on your current income. Sometimes you may not be able to get as much as you’d like; but a Check Advance should be part of a financial solution. The Cash Company is commited to responsible lending practices and we wouldn’t really be helping if you if we advanced you more than you had the ability to repay.

Repayment terms vary by loan type. Payday loans are usually due by your next payday, while installment loans offer flexible payment schedules over several months.

If you can’t repay your loan on time, please contact us immediately. We offer options like extensions or refinancing to help you manage your payments.

Just like you, we hope this doesn’t happen. But if it does, The Cash Company is committed to collecting past due accounts in a professional, fair and lawful manner. If we deposit your check and it is returned by your bank due to insufficient funds, you may be charged a returned check charge if permitted by applicable law. (You should be aware that most financial institutions will also charge a NSF fee for a returned check and in some circumstances might revoke your checking account privileges.) You will be responsible for payment in full of your account, including the returned check charge. We will contact you to collect the amount due.